Information Sent Directly
Names, phone numbers, and addresses entered into a search box are sent to the third-party provider that supplies its results. Arlington Residents Directory does not retain a copy of those searches. When you contact us, we receive the information you include in the message and use it to respond.
Automatic Technical Data
Like most hosted services, the site may generate ordinary server records such as IP address, browser type, pages requested, and time of visit. We use aggregate information to operate the service and understand which resources are used. Cookies or comparable tools may support basic analytics and advertising measurement where present.
How Information Is Used
Information is used to run and secure the site, answer messages, measure traffic, and improve the reference material. We do not sell visitor lists or create individual visitor profiles from site use.
External Services and Links
Arlington County portals, Virginia agencies, libraries, archives, and sponsored search providers operate under their own privacy terms. Their policies govern information submitted to them, including anything entered into a sponsored result or an official records portal.
Service Providers
Hosting, analytics, and advertising service providers may process the automatic technical data described here on our behalf. We disclose data if valid legal process requires it. Otherwise, it is not shared beyond the service providers needed to operate the site.
Safeguards and Retention
The site uses an encrypted connection. Technical records are kept only for the operational, security, and measurement purposes described here. Since the site has no visitor accounts, it does not hold a user password or member profile.
Visitors Under 18
This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from a person under 18. If you believe a minor sent us personal information, contact us so it can be removed.
Virginia Privacy Choices
Virginia residents may have rights to access, correct, delete, obtain a copy of, or opt out of certain processing of personal data under the Virginia Consumer Data Protection Act, Va. Code ยงยง59.1-571 et seq., subject to the law's scope and exemptions. Because Arlington Residents Directory keeps little visitor data, a request ordinarily concerns a contact message or technical record. Use the Contact page to make a request. Public records held by Arlington County, Virginia, or another custodian are not under our control and must be addressed to that custodian.
Policy Changes
We may post a revised version of this policy when practices change. Continued use after the revised policy is posted indicates acceptance of the updated terms.